What is ScaiBot?

Most chatbots are either too dumb to be useful or too disconnected to be trusted. ScaiBot solves both problems by combining a lightweight, embeddable frontend with the full power of ScaiGrid's AI infrastructure behind it.

You embed a single web component on your site. Behind it, ScaiBot connects to any model or ScaiCore agent through ScaiGrid, retrieves answers from your knowledge base via ScaiMatrix, follows your brand's tone of voice, and hands off to human agents when the conversation goes beyond what it can handle confidently.

ScaiBot works on public websites, customer portals, and private intranets — anywhere you want to put an intelligent conversational interface backed by your own data.

How It Workshtml

<scai-bot instance="your-bot-id" theme="light"></scai-bot>

Key Capabilities

Formality level

From casual to highly formal

Confidence-based

Hand off when the bot's confidence drops below a threshold

Use Cases

Customer support

First-line support on your website, answering common questions from your knowledge base and escalating complex issues to your team.

Internal helpdesk

Deploy on your intranet to answer employee questions about HR policies, IT procedures, or company processes — grounded in your actual documentation.

Sales assistant

Help website visitors find the right product or service based on their needs, with access to your full product catalog.

Onboarding guide

Walk new employees or new customers through processes step by step, with access to relevant documentation and the ability to hand off to a human when needed.

Learn more

View the Documentation →