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The Opportunity

The Opportunity

Your customers are asking for AI. They're signing up for ChatGPT business plans, experimenting with Copilot, and evaluating AI vendors. That spend is leaving your ecosystem.

You have the infrastructure. You have the customer relationships. What you need is a platform that turns those assets into an AI services business — without building it from scratch.

How ScaiGrid Becomes Your AI Backbone

ScaiGrid's architecture maps directly to the service provider model:

You are a Partner. Your customers are Tenants. ScaiGrid's multi-tenant hierarchy — Platform → Partner → Tenant → User — was designed for exactly this relationship.

Bring your own infrastructure. Deploy ScaiInfer on your GPUs and register them with ScaiGrid. Your hardware serves your customers. ScaiGrid handles the routing, load balancing, and failover.

Or use ours. Route requests to ScaiLabs' infrastructure or external APIs like OpenAI and Anthropic. ScaiGrid abstracts the backend — your customers don't know or care where inference runs.

Mix and match. Run some models locally for low-latency or data sovereignty requirements, and route others externally for capacity or cost optimization. ScaiGrid makes the routing decision per request.

The Business Model

Token Accounting Built In

ScaiGrid tracks every token, every request, every byte — per user, per tenant, per partner. This isn't a bolt-on analytics feature. It's the core accounting engine that everything else builds on.

  • Real-time usage dashboards for you and your customers
  • Historical data exports for invoicing and reconciliation
  • Quota management at the tenant and user level
  • Configurable rate limits to protect margins and infrastructure

You Set the Pricing

ScaiGrid tracks what was consumed. How you price it is your business. Usage-based, subscription tiers, bundled with other services, or a hybrid model — the accounting data feeds into whatever billing system you use.

Per-Customer Configuration

Each tenant gets their own configuration:

  • Which models they can access
  • Usage quotas and rate limits
  • Fallback chains and routing preferences
  • Module access (ScaiMatrix, ScaiCore, ScaiMind, ScaiBot)

What You Can Offer Your Customers

AI inference

Chat completions, text generation, embeddings, image generation, speech-to-text, text-to-speech. Every modality, every model, through a unified API.

Voice synthesis

ScaiSpeak provides natural TTS in Dutch, German, English, and other languages — enabling voice-enabled bots, IVR systems, and accessibility features for your customers.

Knowledge management

ScaiMatrix gives each customer their own vector store. They upload documents, build knowledge bases, and get RAG-powered answers grounded in their own data.

Intelligent agents

ScaiCore lets customers (or your team on their behalf) create agents that automate workflows, handle support inquiries, and process documents. ScaiFlow lets non-technical users build agent workflows visually.

Model training

ScaiMind enables customers to fine-tune models on their own data. The resulting models are stored in ScaiAtlas and served through ScaiInfer — all within the same infrastructure.

Customer-facing chatbots

ScaiBot for their websites and portals, fully managed through ScaiGrid.

AI-native communication

ScaiWave as a managed communication platform with built-in AI participants.

Ticket management

ScaiDesk for AI-powered helpdesk with email intake via ScaiSMTP, SLA tracking, and ScaiCore-based triage.

Developer tooling

ScaiForge gives your customers an AI-powered IDE and CI/CD pipeline for building on the platform.

Billing infrastructure

ScaiControl handles subscription management, usage-based billing, and customer self-service for your entire tenant base.

OpenAI API Compatibility

ScaiGrid fully implements the OpenAI Completions and Responses APIs. This means your customers can migrate existing OpenAI-integrated applications by changing a single endpoint URL. No code rewrite. No new SDK. Same API, different backend — with multi-tenant isolation, usage accounting, and your infrastructure behind it.

Infrastructure Flexibility

Scenario

How It Works

Fully hosted

ScaiLabs runs everything. You manage the customer relationship.

Your GPUs, our software

Deploy ScaiInfer on your hardware. ScaiGrid routes to your nodes.

Hybrid

Mix local and remote backends. Route per model, per customer, or per request.

White-label

Your branding on the customer-facing interfaces. ScaiLabs stays invisible.

Data Sovereignty & Compliance

  • Tenant-level data isolation — customer data never mixes
  • European hosting as default, on-premises as option
  • GDPR compliant architecture
  • Full audit trails per tenant
  • Customers can bring their own ScaiKey federation (their Entra ID, their Google)